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2010 News
ArtiCAD,has bolstered support service provision through the introduction of a new helpdesk ticketing system to ensure that customers receive an excellent service, in an orderly fashion. The new system means that all calls to the ArtiCAD Helpdesk are efficiently logged and their nature captured, so that technicians can respond fully to enquiries in the order they were made.
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One of the UK’s leading bathroom and tile specialists, the family-owned and run, Victor Paris chooses BathCAD software.
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Leading manufacturer and supplier to the fitted furniture industry, Hills Panel Products (HPP) has joined ArtiCAD’s Supplier Partnership Programme.The complete range of HPP doors is now available as a comprehensive graphics catalogue within ArtiCAD-Pro.
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Trade Mouldings, one of the UK’s largest manufacturers and distributors of kitchen and bedroom doors joins the ArtiCAD Supplier Partnership Programme, with their products being available on ArtiCAD Pro from 1st November.
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We’re delighted to announce that ArtiCAD has once again become directly involved in the distribution and servicing of its products in Southern Africa – no longer relying upon the services of a reseller/distributor. For the extensive community of existing ArtiCAD users, this means greater access to the very latest product and service innovations plus greater influence over what’s included in future software releases.
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ArtiCAD has completed the distribution of Version 16 of our leading design software solutions ArtiCAD-Pro and BathCAD, to all users with a current Annual Support Plan. Packed with features and benefits to make it easier for you to sell your designs, Version 16 delivers even greater value to the Support Plan and has been extremely well-received.
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ArtiCAD, announces that its i-Choose interactive sales presentation tool, has been granted a patent in the UK. Theresa Turner, a director of ArtiCAD: “Being granted a patent for our i-Choose product confirms that it really is a unique technology, offering groundbreaking opportunities to improves the sales process for any designer working in the KBB sector. It also reinforces ArtiCAD’s position as a technology innovator.”
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Luke Bottomley has been promoted to the role of Regional Account Manager, from his previous job as a Regional Sales Coordinator. Working across South East England, Luke has worked at ArtiCAD for three years. Wesley Clark, who has been with ArtiCAD for six years, has also been promoted to Regional Account Manager. He has worked in technical support at ArtiCAD and also as a member of the telesales team, and is looking forward to the opportunities presented by his new role.
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Victor Paris is one of the UK’s leading bathroom and tile specialists. The family-owned and run company typically has some 200 different bathrooms on display at its flagship showroom in Edinburgh and across the huge eight-floor showroom in Glasgow. Having previously tried to use a competitor's system to produce computer-generated designs, the product was soon abandoned because of the length of time it took to render the images. According to Ross Penman, who is based in the Edinburgh showroom: “We are a very busy shop and our customers simply didn’t have the time to wait for a design.”
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