Winning with BathCAD
WHILST MUCH OF Heath & Sons business comes from referrals and recommendations, the company also advertises in local papers and the Yellow Pages.
Customers visit the recently refurbished showroom where they can choose from a wide array of bathroom suites, fixtures, furniture and tiles. Armed with the measurements for the room, a plan, elevations and 3D design is produced in BathCAD. Gary Heath: “The software is very easy to use. A straightforward colour design and plan can take just five to ten minutes to produce, although it will obviously take a little longer if the design is particularly intricate.”
The completed ArtiCAD designs are then either sent to the customer or discussed at a meeting in the showroom, where changes can be made both quickly and easily. Once the design is agreed, a quotation is produced which is linked to the company’s order processing and stock control systems.
“Customers find it much easier to make a decision about their bathroom if they can see a detailed image of what it will look like. Undoubtedly from my point of view, using BathCAD makes the sale easier. I also believe that in today’s environment, it is absolutely essential to give customers professionally produced computer drawings: it is what they have come to expect.”
|